Refund Policy

Because each design package is custom work created specifically for your space, purchases are non-refundable once design work has begun.

If you need to cancel before any design work has started, a full refund will be issued. If work is already underway, a partial refund may be offered based on the work completed.

Your satisfaction matters more than the policy. If a delivered design doesn't feel aligned with what you shared, reach out within seven days and the included refinements will be used to adjust the direction until it feels right for your home.

You may upgrade to a larger package at any time by paying the difference in price. Downgrades are not available once design work has begun.

Furniture, décor, and materials purchased from recommended retailers are subject to those retailers' own return and refund policies.

Send a note through the contact page with your name, package, and purchase date. Approved refunds are returned to the original payment method, typically within five to ten business days.